Advances in Telephone Survey Methodology

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Advances in Telephone Survey Methodology Contents

PART I PERSPECTIVES ON TELEPHONE SURVEY METHODOLOGY

1. Telephone Survey Methods: Adapting to Change
   

PART II SAMPLING AND ESTIMATION

1. Sampling and Weighting in Household Telephone Surveys
2. Recent Trends in Household Telephone Coverage in the United States
3. The Infl uence of Mobile Telephones on Telephone Surveys
4. Methods for Sampling Rare Populations in Telephone Surveys
5. Multiplicity-Based Sampling for the Mobile Telephone Population
   
6. Multiple Mode and Frame Telephone Surveys
7. Weighting Telephone Samples Using Propensity Scores 

PART III DATA COLLECTION

1. Interviewer Error and Interviewer Burden 
2. Cues of Communication Difficulty in Telephone Interviews
   
3. Oral Translation in Telephone Surveys 
4. The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys 
   
5. Visual Elements of Questionnaire Design: Experiments with a CATI Establishment Survey
6. Mode Effects in the Canadian Community Health Survey

PART IV OPERATIONS

1. Establishing a New Survey Research Call Center
2. CATI Sample Management Systems 
3. Measuring and Improving Telephone Interviewer Performance and Productivity
4. Telephone Interviewer Voice Characteristics and the Survey Participation Decision 
5. Monitoring Telephone Interviewer Performance
6. Accommodating New Technologies: Mobile and VoIP Communication

PART V NONRESPONSE

1. Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse 
2. The Use of Monetary Incentives to Reduce Nonresponse in Random Digit Dial Telephone Surveys 
3. The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms 
4. Response Rates 
5. Aspects of Nonresponse Bias in RDD Telephone Surveys 
6. Evaluating and Modeling Early Cooperator Effects in RDD Surveys 

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